Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains how Missy and Chris (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you visit missyandchris.com (the "Site"), place an order, use our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any customer, website visitor, or other individual whose personal information we process.

By using our Services, you acknowledge that your personal information may be collected and processed as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, technologies, or services.

When changes are made, we will update the “Last updated” date at the top of this page and take any other steps required by applicable law.

How We Collect Personal Information

The personal information we collect depends on how you interact with our website and Services.

We may collect information:

  • Directly from you

  • Automatically when you use our website

  • From third-party service providers and partners

Information You Provide Directly to Us

Information you provide may include:

  • Contact information, such as your name, email address, telephone number, and address

  • Order information, including billing address, shipping address, purchased products, payment confirmation, email address, and telephone number

  • Account information, where applicable, such as login details and account preferences

  • Customer service information, including information you provide when contacting us about an order, return, refund, product, or other inquiry

You may choose not to provide certain information, but this may prevent us from providing particular Services or processing your order.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Receive from Third Parties

We may receive personal information from third parties that help us operate our business.

These may include:

  • Companies who support our Site and Services, such as Shopify.

  • We may work with third-party payment processors that collect and process payment-related information on our behalf. This may include information such as your billing address, payment confirmation, and credit or debit card details. These providers use your information to process payments, complete transactions, and help us fulfill our contractual obligations to you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Products and Services

We use your information to:

  • Providing Products and Services. We use your personal information to provide and manage our Services and to fulfill our contractual obligations to you. This may include processing payments, fulfilling and shipping orders, sending order-related notifications, managing returns or exchanges, maintaining your customer account, and providing other features connected to your purchase.
    Where applicable, we may also use services provided by Shopify to support and improve your shopping experience. Any personal information processed by such providers is handled in accordance with their own privacy policies.

  • Marketing and Advertising. Where permitted by applicable law, we may use your personal information for marketing and promotional purposes. This may include sending promotional communications by email, text message, or other channels, and showing you advertisements for products or services that may be relevant to you. We may also use certain information to personalize our website, improve marketing performance, and better understand how customers interact with our advertisements.

  • Security and Fraud Prevention. We may use your personal information to detect, prevent, investigate, and respond to suspected fraudulent, illegal, unauthorized, or malicious activity. If you create an account with us, you are responsible for keeping your login details secure. We recommend that you do not share your password or other account credentials with anyone. If you believe your account has been accessed without authorization, please contact us as soon as possible.
  • Customer Communication and Service Improvement. We use your personal information to communicate with you, respond to questions, provide customer support, resolve issues, and improve our Services. We may also use information about your interactions with our store to better understand customer needs, improve our website and customer experience, and maintain our business relationship with you.

Cookies and Similar Technologies

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used in connection with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services, remember your preferences, analyze how visitors interact with our Services, and help us optimize the overall shopping experience. We may also allow selected third-party service providers to use Cookies on our Site to support analytics, marketing, and more relevant advertising.

Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser settings. Please note that blocking certain Cookies may affect your experience and may cause some features of our Site or Services to function incorrectly or become unavailable. Blocking Cookies may also not completely prevent certain information from being shared with third parties, such as advertising partners.

How We Share Personal Information

We may share personal information where reasonably necessary to operate our business and provide our Services.

Recipients may include:

  • Ecommerce platform providers

  • Payment processors

  • Fulfillment partners

  • Warehouses

  • Shipping and logistics providers

  • IT and hosting providers

  • Customer service providers

  • Analytics providers

  • Email and marketing providers

  • Advertising partners

  • Fraud prevention and security providers

  • Professional advisers, where necessary

  • Government authorities or regulators where legally required

We may also share information in connection with a merger, acquisition, sale, restructuring, financing, bankruptcy, or similar business transaction.

We do not disclose personal information except where necessary for legitimate business purposes, contractual performance, consent-based activities, or legal obligations.

Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites.

If you visit a third-party website, we recommend reviewing its privacy policy before providing personal information.

Children's Privacy

Our Services are not intended for children under 16 years, and we do not knowingly collect personal information from children.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please use our contact details set out below to request that it be deleted.

Where required, we will take reasonable steps to delete such information.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • The duration of our relationship with you

  • Whether you maintain an account

  • Legal and accounting requirements

  • Tax obligations

  • Fraud prevention requirements

  • Dispute resolution

  • Enforcement of contractual rights

When personal information is no longer required, we may securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include:

  • Right of access: Request a copy of the personal information we hold about you

  • Right to correction: Ask us to correct inaccurate or incomplete information

  • Right to deletion: Request deletion of your personal information in certain circumstances

  • Right to portability: Request a portable copy of certain personal information

  • Right to restrict processing: Ask us to restrict certain uses of your information

  • Right to object: Object to certain processing activities

  • Right to withdraw consent: Withdraw previously provided consent where processing is based on consent

  • Right to opt out of marketing: Unsubscribe from promotional communications

  • Right to appeal: Where provided by applicable law, appeal a decision relating to a privacy request

These rights may be subject to limitations or exceptions under applicable law.

To exercise a privacy right, contact us using the information provided below.

We may request information necessary to verify your identity before processing your request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Compaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Data Transfers

Because we work with international service providers, fulfillment partners, or technology providers, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where applicable law requires safeguards for international transfers, we will use recognized legal mechanisms, contractual protections, or other appropriate safeguards.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us:

If you have any questions about your order or delivery, please contact us:

Email: info@missyandchris.com
Phone: +1 6172144743

Customer Service Hours:
Monday – Friday: 9:00 AM To 9:00 PM
Saturday and Sunday: CLOSED